Updated 4/29/10

We take your privacy seriously. The information that we collect from you is for our own use. We do not sell or trade our customer's information. We only send our electronic discounts and special offer emails to people who have purchased from us in the past or who have signed up to be on one of our lists.

Credit Card Security
We make sure all transactions processed through EuroPokerChips.com are safe by using the SSL (Secure Socket Layer) encryption with the data being securely passed to Authorize.net for processing. Using an up-to-date SSL compliant browser such as Microsoft's Internet Explorer, Mozilla's Firefox, Google's Chrome or Apple's Safari you will be able to conduct encrypted transactions on our web site. Online transactions statistically have been proven to be the preferred form of credit card payment. Other 3rd party secure payment options on our site include Google Checkout and PayPal.

Limitation of Liability & Warranty
In all circumstances, Europokerchips.com's maximum liability is limited to the purchase price of the products sold. Unless noted otherwise, products sold by Europokerchips.com are covered by our guaranteed "no damage on arrival" policy. If product(s) received is damaged or broken, Europokerchips.com will replace the item or will issue a full refund. Physical damage or misuse of the item is not covered. Europokerchips.com shall not, under any circumstances, be liable for third party claims for damages against the customer or for any malfunctioning caused by the customer. Europokerchips.com makes no express warranties except those stated in Europokerchips.com's applicable warranty statement in effect on the date of the order invoice.

Shipping Policy
All products on our website are in stock at our warehouse location. We will ship all orders placed on our site within 1-3 business days. Business days are counted as working days (Monday through Friday). Our shipping carrier (USPS) usually delivers all shipments via Priority Mail to the west coast in 2-3 business days and up to 5-6 business days to the east coast. Once the shipment leaves our warehouse, we will have no control of what the shipping carrier will do with the package. However, if the package is lost or damaged, we will make sure the customer will receive what they ordered in a timely manner.

Canceling Orders
All orders will be subject to a 10% cancellation or restocking fee. Cancellations will only be accepted via e-mail. Canceling orders after being shipped will be charged shipping expenses and the 10% restocking fee.

Contacting us
For best results please e-mail us at info@europokerchips.com with any questions or concerns.

Order Acceptance Policy
Your submission of an order and/or receipt of an order confirmation automated or otherwise does not signify our acceptance of such order. Europokerchips.com reserve the rights to cancel any order that we deem necessary, at our sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve the rights to require additional information from you before accepting or processing any order.

Typographical and Photographical Errors
Europokerchips.com attempts to be as accurate as possible in our pricing, as well as our typographical and photographical depictions of products for sale; however, we cannot guarantee that product descriptions/specifications, pricing or any other content on Europokerchips.com is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, Europokerchips.com shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price. All pictures used on our site are for representational use only. All products will be exactly as described on the item description (text only).

Jurisdiction
Europokerchips.com is a California corporation and you agree that any legal action brought against Europokerchips.com shall be governed by the laws of the state of California without regard to its conflict of law principles. Additionally, you agree that any and all disagreements arising from your use of or orders placed through Europokerchips.com will be adjudicated in the county of Los Angeles, California by an appropriate federal or state court.

Trademarks
All trademarks and registered trademarks displayed on our site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Europokerchips.com and these companies.

Privacy

Information Collection and Use
We are the sole owner of the information collected on this web site. We will not sell, share, or rent this information to others in any manner that differs from that which is disclosed herein. We collect information from users only when they contact us via e-mail.

Log Files
We use IP addresses to analyze trends, administer the web site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Aggregate Data Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual or corporation. Though this information is not personally identifiable, we will share it only with organizations that have established effective privacy policies

Links
This web site may at times contain links to other sites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies exclusively to information collected by this web site.

Special Offers
From time to time, we will contact past users with special offers and information about site updates. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see the "opt-out" section below.

Corrections/Updating Personal Information
If a user’s personally identifiable information changes, or if a user no longer wishes to receive special service offers or web site updates, we will endeavor to provide a way to correct, update, or remove that user’s personal data that has been provided to us.

Opt-out
Users who no longer wish to receive promotional materials may opt-out of receiving these communications by replying to the e-mail and including the term "unsubscribe" in the subject line.

Notification of Changes
If at any point our privacy policy undergoes any change, those changes will be posted on our web site's home page so that users will always be aware of what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via e-mail. Users will then be free to determine if they wish to allow us to use their information in this updated manner.